< Palm, Inc. / www.palm.com

software connection

challenge:

Palm wanted to inject new life into its add-on software sales by re-building its software e-commerce platform from the ground up with a new library of titles and a new interface to sell them with. And to make things just a little more interesting, Palm also wanted the ability to display the Palm OS and Windows Mobile titles separately or together.

solution:

The result is an e-commerce interface that gives the customer a lot more control over what he sees and easier access to his purchase and download history. Key interface features include: 1) expanding/collapsing widgets for title listings and library browsing, 2) browse options for the ability to focus title display to only titles meeting specific criteria, 3) the My SWC Account page that provides an at-a-glance view of a customer's software download and purchase history, 4) tabbed widgets for quick switching between Palm OS and Windows Mobile applications, and 5) the tell-a-friend service. Sales and customer satisfaction are both up and climbing.

our role:

• site architecture & user flow
• visual design of all page templates
• page production including CSS layout and JavaScipt coding
• on-going site maintenance & feature enhancements